Privacy Policy

Who we are

This website is operated by RAPID COMPUTER SOLUTIONS LIMITED, a private limited company registered in England and Wales (Company number: 17080596). Registered office: 14 Stratton Close, Portsmouth, England, PO6 3QE.

If you have any questions about this policy or how we handle your data, please contact us at: [email protected].

What data we may collect

We may collect and process the following types of personal data:

Contact form data

When you submit an enquiry through the contact form on this website, we collect the information you provide, which may include:

• Your name
• Your email address
• Your telephone number (if provided)
• Your company or organisation name (if provided)
• Your business type
• A description of your software need or workflow problem
• Information about existing tools you use (if provided)
• Your preferred timeframe (if provided)
• Any additional information you include in your message

Please do not submit passwords, private credentials, sensitive system access details or any confidential business information through the public contact form on this website.

Website usage data

Like most websites, this site may collect standard technical information when you visit, such as your IP address, browser type, pages visited and referring URL. This data is used to understand how the website is used and to maintain its functionality.

If analytics tools are in use, this will be disclosed separately in the Cookie Policy.

Lawful basis for processing

We rely on the following lawful bases under the UK General Data Protection Regulation (UK GDPR):

• Consent: Where you submit a contact form and tick the consent checkbox, your data is processed on the basis of your consent to respond to your enquiry.
• Legitimate interests: We may process technical website usage data on the basis of our legitimate interest in maintaining and improving the website.

How we use your data

Data submitted through the contact form will be used to:

• Respond to your software enquiry
• Discuss the scope, suitability and nature of the potential software project
• Follow up on enquiries where appropriate

We will not use your data for unsolicited marketing without your explicit consent.

Data retention

Enquiry data will be retained for as long as is reasonably necessary to respond to and follow up on the enquiry, and for a reasonable period thereafter in case of further contact. Data that is no longer relevant will be deleted or anonymised.

Sharing your data

We will not sell, rent or share your personal data with third parties for marketing purposes. Data submitted through the contact form may be processed by third-party form or email service providers used to receive enquiries (for example, a form submission service). Where this is the case, we ensure that appropriate data processing arrangements are in place.

We may disclose data where required by law or to comply with a legal obligation.

Your rights under UK GDPR

You have the following rights regarding your personal data:

• The right to access the data we hold about you
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten") in certain circumstances
• The right to restrict processing in certain circumstances
• The right to object to processing based on legitimate interests
• The right to withdraw consent at any time (where processing is based on consent)
• The right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at [email protected].

Security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, disclosure or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

External links

This website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies independently.

Changes to this policy

This privacy policy may be updated from time to time. The date at the top of this page indicates when it was last reviewed. Continued use of the website after any changes constitutes acceptance of the updated policy.

Contact

For any questions or requests relating to this privacy policy, please contact:
RAPID COMPUTER SOLUTIONS LIMITED
Email: [email protected]